Gina Pieraccini (Accountability)

On May 31, Gina received a complaint regarding an aggressive driver in the parking lot. This was followed by a call from a librarian reporting minor injuries after a hit and run. Gina quickly began taking witness testimonies and was able to locate the suspect vehicle. The driver returned a short time later and was […]

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Mike Leier (Courtesy, Accountability)

A customer traveling through YXX was thrilled to discover that Mike had covered his window with plastic and tape after he had accidentally left the window down. The customer had been away for four days and said it was a “wonderful surprise.” He was extremely thankful. The client used this opportunity to praise Mike as well, […]

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Bobby Ross (Courtesy, Accountability)

A commendation letter was received from a patron of Hillside Centre who had returned to their vehicle to find the front bumper and grill damaged. Officers Bobby Ross and Scotty Duff went above and beyond in responding promptly, reviewing footage and then following up. They did so in a “caring and professional manner” which turned […]

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Will Hercus (Accountability)

Will was recognized by YVR representatives for his proactive educational enforcement implemented in advance of new Airside Traffic Directives. He performed document checks and advised employees of the new seatbelt requirements and other changes. As a result of Will’s actions, many employees have been noted as complying with the seat belt legislation prior to it […]

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Vera Bishoff (Accountability)

On January 17, Vera notified the Public Safety Officer that the family washroom has been locked for extended hours. The cleaners had knocked on the door several times but did not unlock the door to check. A male was identified in the washroom who was a previous trespasser. He was escorted off the premises by […]

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Kenneth Williams (Accountability)

Since joining Securiguard this past Summer, Kenneth has routinely made himself available for short notice shifts as well as continuously adjusted his schedule, often with minimal notice, to ensure that services are provided to our customer base. Ken has proven himself to be a tremendous asset to the team and the entire company.

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Tim Connelly (Accountability)

While working at the City of Edmonton Monitoring Centre, Tim was contacted by a Peace Officer dealing with an unruly subject. Through proper prioritizing of information, Tim was able to quickly notify the officer that the individual was known to conceal blades and other weapons. The Peace Officer adjusted his approach accordingly. This prevented injury […]

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Serena Kalyan (Accountability)

On October 1st, a dinghy boat travelling underneath the Lions Gate Bridge broke down and both the father and son on board were forced to dock at the nearby Kinder Morgan terminal without authorization or PPE. Serena immediately responded and was able to coordinate with CBSA officials and teh Site Superintendent in recording all required […]

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Marc Hernandez (Accountability)

On July 26, Marc was patrolling a downtown parkade when he noticed a man sleeping inside a porche. Upon contacting the VPD to report the suspicious vehicle, he was notified that the car had been stolen and he was asked to remain on scene surveilling the person in the car until police arrived. The Vancouver Police Department […]

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Scott Finlayson (Accountability)

Due to a miscommunication about paving work being done at Lynn Valley Mall no traffic controllers were scheduled at the site. Site Supervisor Scott Finlayson stepped up and took on the role of traffic control, which resulted in a very smooth operation. The client was very pleased and stated that Scott “went above and beyond to perform […]

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